Privacy at Top 10 Guides AU

If you choose to contact Top 10 Guides AU, you may provide details that help us understand and respond to your enquiry. Depending on what you include, this may include your name, email address, phone number and the content of your message. A message may also contain information you choose to share about a restaurant, a private gathering, a card-lounge setting or the kind of guide information you are seeking.

You decide whether to send these details. You can contact us at [email protected], but if you choose not to provide enough information to identify or understand an enquiry, it may be harder for us to give a useful reply.

• Contact details included in an enquiry.
• The questions, comments or requests you send.
• Information you voluntarily add to explain your dining or gathering context.

Technical website information

When someone uses https://top10guidesau.com, routine technical information may be generated. It may include browser type, device information, pages viewed, approximate access timing and diagnostic information. This information may help operate, protect and improve the website, including checking that guide content and visitor support remain useful and reliable.

Not every type of technical information is necessarily collected or retained in every visit. The information available can depend on the way the website is accessed and the practical needs of running and maintaining it.

Top 10 Guides AU is an informational website for Australian diners and card-lounge enthusiasts. Information may be used for purposes connected with why it was provided or collected, including helping us respond to a visitor and keeping the website practical, safe and useful.

Disclosure context

When information may be disclosed

Making contact does not turn your information into a public contribution. Information may be shared only where it is reasonably needed to operate the website, respond to your request, meet applicable obligations, or protect the website and its visitors. The appropriate context can depend on the nature of the enquiry and the information involved.

We do not describe every possible operational arrangement here because the details may vary. The important point is that any handling should remain proportionate to the reason the information was provided or collected, rather than treating an ordinary enquiry as permission for unrelated use.

Top 10 Guides AU does not use visitor contact information for a purpose unrelated to the visitor’s enquiry without a clear reason or appropriate notice. This is a practical transparency principle intended to keep information handling relevant and understandable.

Retention approach

Information may be kept for as long as is reasonably needed for the purpose for which it was collected or provided. That may include dealing with an enquiry, maintaining appropriate records, resolving a concern, or meeting applicable obligations. The suitable period can vary according to the nature of the information and why it was held.

We do not state a fixed timetable because it may not be appropriate for every situation. When information is no longer reasonably needed for the relevant purpose, it should not be retained simply because it was once included in a visitor communication.

If you have a question about personal information you have supplied to Top 10 Guides AU, want to request a correction, or wish to raise a privacy concern, you can contact us at [email protected]. A correction request can help keep relevant information accurate where an earlier message contained an error or has changed.

You can get in touch about matters such as: